Effective Date: November 26, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you and Cortyx ("Company," "we," "us," or "our") governing your access to and use of our AI-powered digital assistant services (the "Services"), including our website at getcortyx.com.
By creating an account, accessing, or using any part of our Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to all the terms and conditions of this agreement, you are prohibited from using or accessing the Services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Material changes will be communicated through email notification to your registered account or through prominent notice on our website. Your continued use of the Services following notification of any changes constitutes acceptance of those changes. You are responsible for reviewing these Terms periodically.
You must be at least 18 years of age to use our Services. By registering for an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding contract.
During registration, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your account information and must update it promptly if it changes. Providing false or misleading information may result in immediate termination of your account.
You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any authentication tokens. You accept responsibility for all activities that occur under your account, whether authorized by you or not. You must immediately notify us of any unauthorized access or security breach. We will not be liable for any loss or damage arising from your failure to protect your account credentials.
Each user is permitted one account. Creation of multiple accounts without authorization may result in suspension or termination of all associated accounts.
Cortyx provides AI-powered digital assistant services, including but not limited to:
Service features, capabilities, and availability may vary based on your subscription tier and may be modified, updated, or discontinued at our discretion.
Our Services utilize artificial intelligence to generate responses, suggestions, and communications on your behalf. You acknowledge and agree that:
When you elect to use voice cloning features, you agree to the following:
You agree not to use AI features to:
Our Services include voice calling capabilities powered by Twilio and ElevenLabs voice technology. You acknowledge that all calls made through our Services may be recorded, transcribed, and processed for service delivery and quality assurance.
If you use our Services to make automated calls or send automated text messages, you are solely responsible for compliance with the Telephone Consumer Protection Act (TCPA) and all other applicable telecommunications laws. This includes:
You agree to indemnify and hold harmless Cortyx from any claims, damages, fines, or penalties arising from your failure to comply with TCPA or other telecommunications regulations.
You are responsible for complying with all applicable laws regarding call recording and notification. You must obtain necessary consents and provide required disclosures when using our call recording features.
Our Services integrate with third-party platforms including Google Workspace (Gmail, Calendar, Drive), payment processors (Stripe, PayPal, Plaid), and other services. When you authorize these connections, you grant us permission to access and process data from these services as necessary to provide our Services.
Your use of integrated third-party services is subject to their respective terms of service and privacy policies. You are responsible for reviewing and complying with those terms. We are not responsible for third-party services, their availability, performance, or security.
You may revoke our access to third-party services at any time through your account settings or through the third-party service's authorization management. Revoking access may limit or disable certain features of our Services.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements. We access only the minimum necessary scopes to provide our services.
Access to certain features and services requires a paid subscription. Subscription fees are billed in advance on a recurring basis (monthly or annually) according to the plan you select. All fees are exclusive of applicable taxes unless otherwise stated.
By providing payment information, you authorize us (or our payment processor, Stripe) to charge your payment method for all applicable fees. You are responsible for ensuring your payment information is current and accurate.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription rate.
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period. You will continue to have access to paid features until the end of that period. We do not provide refunds for partial billing periods or unused services.
We reserve the right to modify subscription pricing at any time. Price changes will be communicated at least 30 days in advance and will apply to subsequent billing periods. Your continued use of the Services after a price change constitutes acceptance of the new pricing.
If we are unable to process your payment, we may suspend or terminate your access to paid features. You remain responsible for any uncollected amounts.
All payment processing is handled by third-party payment processors (Stripe, PayPal, Plaid). We do not store complete payment card information. Your use of payment services is subject to the payment processor's terms.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and may be reported to law enforcement authorities.
You retain all ownership rights to the content and data you upload, create, or provide to the Services ("User Content"). This includes emails, documents, voice recordings, and other materials.
By using our Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to access, use, process, store, and transmit your User Content solely as necessary to provide and improve our Services. This license terminates when you delete your content or account, subject to technical and legal retention requirements.
You are solely responsible for your User Content and the consequences of sharing it through our Services. You represent and warrant that:
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission or storage is 100% secure. You acknowledge that you provide data at your own risk.
You are responsible for maintaining your own backup copies of your User Content. We are not responsible for data loss resulting from any cause.
The Services, including all content, features, functionality, software, code, design, text, graphics, logos, and trademarks, are owned by Cortyx and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes. This license does not permit you to:
If you provide feedback, suggestions, or ideas about the Services, you grant us an unrestricted, perpetual, irrevocable, worldwide, royalty-free right to use, modify, and incorporate such feedback without compensation or attribution to you.
Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://getcortyx.com/privacy to understand our data collection and processing practices.
By using the Services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy, including the processing of your data by third-party AI providers (OpenAI, ElevenLabs) and infrastructure partners (Supabase, Vercel, Twilio, Stripe).
We strive to provide reliable service but do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. We may suspend access for maintenance, updates, or unforeseen circumstances.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance.
You are responsible for ensuring that your devices and internet connection meet the technical requirements necessary to access and use the Services.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CORTYX, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE AMOUNT YOU PAID TO US IN SUBSCRIPTION FEES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Cortyx, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
You may terminate your account at any time through your account settings or by contacting us. Upon termination, you will lose access to your account and all associated data.
We may suspend or terminate your account and access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination of your account:
Before filing a claim, you agree to contact us at vansh3914@gmail.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.
If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules. The arbitration will be conducted in Delaware, and judgment on the arbitration award may be entered in any court having jurisdiction.
YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN US AND YOU INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW, (A) NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.
Either party may seek injunctive relief or other equitable relief in court to prevent infringement or misappropriation of intellectual property rights.
These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Subject to the arbitration provisions above, you agree to submit to the personal and exclusive jurisdiction of the courts located within Delaware for resolution of any disputes.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cortyx regarding the Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this provision is void.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or interruptions in telecommunications or internet services.
You agree to comply with all applicable export and import control laws and regulations in your use of the Services.
These Terms are provided in English. Any translations are provided for convenience only, and the English version shall prevail in case of any conflict.
We may provide notices and communications to you via email to the address associated with your account, through in-app notifications, or by posting on our website. You agree that such notices constitute effective legal notice.
You may provide notice to us at:
If you have any questions about these Terms, please contact us:
By using Cortyx, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: November 26, 2025